Terms & Conditions

Home Terms & Conditions

Welcome to justEZI. Here are the terms and conditions governing your access to and use of Site and its related sub-domains, sites, services and tools (the “Site” & “Mobile App is also classed as Site in these terms and conditions”). By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Vis Ad LLC (“we”, “us” or “JustEZI”) in relation to your use of the Site (the “User Agreement”). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site.
Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and JustEZI’s Privacy Policy (the “Privacy Policy”). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of JustEZI. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

2. Membership Eligibility
JustEZI wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable services. Therefore membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Site. Without prejudice to any other rights and remedies of JustEZI under this User Agreement or at law, JustEZI reserves the right to limit or withdraw access to the Site or the membership of any person if JustEZI believes that person is under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by JustEZI. Further, if you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to trading. No person or business entity may register as a member of the Site more than once.

3. Registration Obligations and Your Account
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
On becoming a member of the Site, you agree:
You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify JustEZI of any unauthorised use of your password or account or any other breach of security. In no event will JustEZI be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder. You agree to reimburse JustEZI for any improper, unauthorised or illegal use of your account by you or by any person obtaining access to the Site, services or otherwise by using your designated username and password, whether or not you authorised such access.
You will provide true, accurate, current and complete information about yourself as prompted by JustEZI’s registration form (the “Registration Data”).
You will not include: (i) any of your contact details, including but not limited to email addresses, telephone numbers or other personal details; or (ii) the word “justEZI” in your registration user ID.
You will treat any other member’s information provided to you (in accordance with these terms of use and the information on the Site) by JustEZI or any other user as confidential (During Competitions held by justEZI on our partner’s behalf or without).
You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if JustEZI has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of JustEZI under this User Agreement or at law, JustEZI has the right to indefinitely suspend, limit or withdraw your access to the Site and/or your membership of the Site.
JustEZI may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person’s authority to act on your behalf. You agree to provide any information and/or documentation to JustEZI upon such requests. You acknowledge and agree that if you do not, JustEZI without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.

4. Electronic Communications
You agree that we may communicate with you by email, push notifications or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. JustEZI requires your agreement during the registration process to send you promotional emails or Push Notifications to let you know about any new changes, features, competitions or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails or push notifications, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email, for push notifications please send us email.

5. Amendments to this User Agreement
You acknowledge and agree that JustEZI shall endeavour to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement (“Substantial Amendment”) in accordance with the terms of this User Agreement. You acknowledge and agree that JustEZI at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.

6. Fees and Services
JustEZI is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for general public in UAE to request for technical services and technical services will be carried out by our partners.

Membership on the Site is free. JustEZI does not charge any fee for requesting technical services. JustEZI or our partners charges based on work done. JustEZI charges transaction fees to all advertisers when their item is successfully displayed on the Site.
Advertisers must pay all fees due and payable to JustEZI after a successful advert display.
Before you list an advert through the Site, we request you to review the fees that you will be charged based on our Fees & Credit Policy which we may amend from time to time with immediate effect by posting the changes on the Site.
In case of non-payment of fees and/or any applicable taxes and charges by you to JustEZI, without prejudice to any other rights and remedies of JustEZI under this User Agreement or at law, JustEZI without liability reserves the right to:
issue you with a warning regarding the non-payment in question.
Temporarily or indefinitely suspend, limit or withdraw your access to the Site and/or your membership, if you fail to make the outstanding payment within 7 calendar days of JustEZI issuing a warning to you.
JustEZI also reserves the right to take any necessary steps including legal action in case of non-payment of fees by you to JustEZI

7. Payment online
JustEZI allows you to pay through PayPal which is secure online payment system and managed by third party. JustEZI will not take any responsibility if third party commits any fraud although justEZI will take the action on your behalf and try to recover your loss.
JustEZI is merely facilitating the making of online payments by buyers possible but JustEZI is not involved in the process of buying and selling items on the Site. All sales and purchases on the Site continue to be bipartite contracts between the buyer and the seller of an item(s) and JustEZI is not responsible for any non-performance, breach or any other claim relating to or arising out of any contract entered into between any buyers and sellers, nor does JustEZI have any fiduciary duty to any user. You acknowledge and agree that JustEZI will hold your funds at your own risk.

8. Your Information
You grant JustEZI a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to use any information or material, personal or otherwise, that you provide to us or other users of the Site and/or post on the Site in the registration and competitions, in the feedback area or through any e-mail or by way of any other feature or use of the Site (the “Information”) for the purposes of operating and promoting the Site in accordance with this User Agreement and the Privacy Policy . You are solely responsible for the Information, and we act as a passive conduit for your online distribution and publication of the Information.

9. Use of the Site
You undertake, represent and warrant that:
you are 18 years of age or over the age of 18 years;
if you are a corporate representative, you have authority to bind the corporate entity;
you will inform JustEZI of any postings, items or transactions which appear to be in violation of this User Agreement;
you shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site;
you will not use this site to sell or buy any products displayed on site.
you will not harvest or otherwise collect information about users, including but not limited to email addresses and other contact information; and
you will not disclose or publicise any personal information about users or otherwise access or use information about other users in a manner which (in our sole discretion) may constitute a breach of privacy and/or applicable laws.

10. Copyright
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either JustEZI, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of JustEZI and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

11. Abusing JustEZI
Please report problems of any kind or violations of this User Agreement to JustEZI. If you believe that your intellectual property rights have been violated, please notify JustEZI. Without prejudice to any other rights and remedies of JustEZI under this User Agreement or at law, JustEZI may limit, suspend or withdraw a user’s access to the Site and/or a user’s membership of the Site or remove hosted content. Also JustEZI can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.

12. Buyer Protection
JustEZI has a “Buyer Protection Program” which seeks to assist buyers to ensure their purchase is protected against fraud by any justEZI partners. If a buyer has purchased a service by way of any of the justEZI processes and never received required service or received service worth significantly less in value compared to what was described by the partner, the buyer may seek protection under the Buyer Protection Program. The Buyer Protection Program involves reimbursement by JustEZI to the buyer of the value of the service only. To be eligible under the Buyer Protection Program a buyer needs to file a complaint with JustEZI within 48 hours of receiving (or not receiving) the relevant service. JustEZI will investigate the matter and if it has been determined (by JustEZI in its sole discretion) that the seller has intentionally defrauded the buyer in relation to the service for which JustEZI has reimbursed the buyer, JustEZI may limit, suspend or withdraw the seller’s access to the Site and/or the seller’s membership and JustEZI may charge the seller for JustEZI’s costs in reimbursing the buyer and for any handling and shipping (in accordance with the Fees & Credit Policy . JustEZI reserves the right to take such further steps as it considers necessary including without limitation legal action.

13. Platform for Communication
The Site is only a platform for communication for all users. JustEZI does not buy or sell items. You will not hold JustEZI responsible for other users’ content, actions, or inactions, or items or Information they list or post.
In particular:
JustEZI is not responsible for any non-performance or breach of any contract entered into between users and does not transfer legal ownership of items from the seller to the buyer. The contract for sale of any item shall be a strictly bipartite contract between the seller and the buyer. At no time shall any right, title or interest over any item vest with JustEZI nor shall JustEZI have any obligations or liabilities in respect of such item or the contract between the buyer and seller.
JustEZI is not responsible for unsatisfactory or delayed performance, losses, damages or delays as a result of items which are unavailable.
JustEZI is not required to mediate or resolve any dispute or disagreement between users.
JustEZI has no control over and does not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users’ content or listings, the ability of sellers to sell items, or the ability of buyers to pay for items.
JustEZI does not make any representation or warranty as to the attributes (including but not limited to quality, worth or marketability) of the items proposed to be sold or purchased on the Site. In particular, JustEZI does not implicitly or explicitly support or endorse the sale or purchase of any items on the Site, nor is JustEZI a supplier or manufacturer of any items sold by users or purchased by users.
JustEZI does not make any representation or warranty as to the attributes (including but not limited to legal title, creditworthiness, or identity) of any of its users.
The Site may include links to third party websites that are controlled by and maintained by others. JustEZI cannot accept any responsibility for the materials or offers for goods or services featured on such websites and any link to such websites is not an endorsement of such websites or a warranty that such websites will be free of viruses or other such items of a destructive nature and you acknowledge and agree that JustEZI is not responsible for the content or availability of any such sites. However you acknowledge and agree that you may not include links in any user-posted content on the Site.
Users shall independently agree upon the manner and terms and conditions of delivery, payment, and insurance as between each other and JustEZI holds no responsibility in respect of such arrangements.
JustEZI accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
JustEZI excludes all implied warranties, terms and conditions and is not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising directly or indirectly, out of your use of or your inability to use the Site.
You release and indemnify JustEZI and/or any of its officers and representatives in respect of any claim, demand, dispute, cost, damage, liability or other consequence (direct or indirect) of any of the actions of the users of the Site and you specifically waive any claims that you may have in this behalf under any applicable law.

14. Privacy
JustEZI takes reasonable measures (physical, organisational and technological) to safeguard against unauthorised access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed. JustEZI has no control over the practices of third parties (e.g. website links to this Site or third parties who misrepresent themselves as you or someone else). You agree that JustEZI may process your personal information that you provide to it for the purposes of providing the services on JustEZI and for sending marketing communications to you, and that the Privacy Policy of this Site governs our collection, processing, use and any transfer of your personally identifiable information.

15. Providing Feedback
JustEZI encourages buyers to complete feedback form regarding engineer’s performance, attitude and hygiene. This feedback will be used to improve service and settle your claims.

16. Withdrawal of Access and/or Membership
Without prejudice to any other rights and remedies of JustEZI under this User Agreement or at law or otherwise, JustEZI may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including without limitation, breach of this User Agreement.

17. No Warranty
JustEZI provides no warranty or guarantee of service but justEZI will make sure that proper service is provided by our partners. If justEZI feel that desired service is not provided to customers then justEZI reserve the right to make decision in refund on its own discretion.

18. Limitation of Liabilities
To the extent permitted by law, JustEZI, its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this User Agreement (however arising, including negligence or otherwise and whether or not JustEZI has been advised of the possibility of such losses or damages).
If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorised use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to JustEZI and JustEZI shall treat any such unauthorised use as subject to the terms and conditions of this User Agreement.

19. Indemnity
You agree to indemnify and hold JustEZI and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.

20. Relationship and Notice
None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and JustEZI and you shall have no authority to bind JustEZI in any manner whatsoever.
Except as explicitly stated otherwise, any notices to JustEZI from you shall be given by you by email to JustEZI at legal@JustEZI.com with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by JustEZI by return email. Any notices to you from JustEZI shall be given by notices posted on the Site or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing.

21. Disputes
If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) (“Dispute”) arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre – London Court of International Arbitration (“LCIA”), which rules (“Rules”) are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of JustEZI to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and JustEZI shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.

22. Transfer of Rights and Obligations
You hereby grant JustEZI the right to, and irrevocably acknowledge and agree that JustEZI may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement. JustEZI agrees to use all reasonable endeavours to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of JustEZI, transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of JustEZI.

23. General
If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and JustEZI with respect to the subject matter hereof.
No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.

24. Governing Law
This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.
Saved/stored data in products that are either repaired or replaced.